FAQ

What is the payment method?

IBAN,Bank Tranfers,Western Union

How long is your delivery time?

We usually ship out the machines within 3-5 working days after payment confirmation

Do you have CE certificates and marks?

Yes,both medical CE and electronics CE

Do you offer training?

We offer various training:user manual(English,Spanish,French,Portuguese),DVD video,online personal training

Can we buy consumable accessories from your company?

We offer consumable accessories to those who bought the machines from our company

Can you add our logo on the machine?

We can add client's logo on the screen for free. Adding logo on the machine shell requests order quantity.

Do you do OEM&ODM production?

Yes,with order quantity requirement

How do you pack the equipment?

Aluminum box with thick sponge inside to give the best protection during transport

What is your MOQ?

1 set

What about quality control?

Each machine goes through 72-hour quality test before packaging

Can we visit your factory?

Yes,please make an appointment with our sales staff

Can you pick me up at my hotel?

Yes,please make an appointment with our sales staff in advance

How many years have your company made beauty equipment?

We began to produce laser tattoo removal since 2007,IPL hair removal since 2008,laser hair removal since 2014,hifu since 2015,cryolipolysis since 2014,CO2 fractional laser since 2020,alexandrite laser since 2023

Can you help us repair the machines we bought from other suppliers?

Yes,but we charge for the components if you need to replace with the broken components inside your machine.

If our center wants to buy a hair removal machine,what machine do you suggest?

You can choose among shr ipl,808nm diode laser,alexandrite laser according to your budget.

Can we remove unwanted white hairs?

Frankly speaking,white hairs are not easy to be removed.

Does HIFU treatment hurt?

Traditional hifu treatment hurts,7D HIFU treatment hurts a little,ultra-micro pulse hifu treatment is comfortable.

Is hair removal painful?

Traditional Elight IPL hair removal is a little painful,SHR hair removal and diode laser hair removal is painless,like warm massge

How many sessions do we need to totally remove unwanted hairs?

3-5 sessions,you will see obvious result after 1 session

How many sessions do we need to completely remove tattoos?

It depends on the tattoo size and color. For small size and black color,one session to remove unwanted tattoos.

How many production lines in your factory?

Laser hair removal line,HIFU Liposonix line,Cryolipolysis Velashape line,CO2 Fractional laser resurfacing line,laser tattoo removal line

What is the age range for your products?

Over 18 years old

Are you a trading company or a manufacturer?

A manufacturer

Do you sell anti-freezing membrane?

Yes,if you buy our cryolipolysis machine,we supply you 110g anti-freezing membrane at lower cost

If our aesthetic center want to offer spots/pigmentation removal,which machine do you suggest?

You can choose CO2 fractional laser,which is very effective for spots removal,laser skin resurfacing.

Is cryolipolysis treatment painful?

Traditional cryolipolysis and 360 angle cryolipolysis machines all have suction,thus the treatment hurts. But plate cryolipolysis with newest technology is painless.

Is laser hair removal machine suitable for all skins?

Yes,you can choose skin type and treatment areas on the machine screen.

Can you help us with the customs declaration?

Yes,you can choose different services according to your location